Manufacturer Certifications
Every brand on your property.
Already in our certification portfolio.
The Vendor Problem · The Problem
Seven vendors. Seven invoices. One broken unit still waiting.
Your maintenance coordinator spends Tuesday morning calling four different service companies for a single building. Three have openings next week. One doesn't cover your brand. Meanwhile the tenant in 12C has filed their third complaint.
The Vendor Problem · The Resolution
One PO number closes every ticket — regardless of brand or building.
ApexDispatch dispatches the right certified technician automatically. Bosch washer in Building A, Hoshizaki ice machine in Building C, Sub-Zero in the penthouse — same call, same SLA, one consolidated invoice at month end.
- Single vendor number across all locations
- Brand-matched certified technicians dispatched automatically
- Consolidated monthly billing — one PO, all properties
- Dedicated account manager, not a call center queue
The Response Gap · The Resolution
Same-day board swaps. Warranty-certified compressor replacements. Before the complaints stack up.
Our dispatch prioritizes by impact score — a laundry unit serving 60 tenants ranks above a single-unit dishwasher. Technicians arrive with the right parts already staged because your appliance manifest is in our system before the first call.
- Impact-scored dispatch — high-density units prioritized
- Parts pre-staged based on your appliance manifest
- Same-day response SLA for critical equipment categories
- Warranty documentation filed directly with manufacturer
The Response Gap · The Problem
A red-tagged unit on Monday becomes forty complaints by Friday.
Commercial ice machines don't fail at convenient times. Stacked laundry units in high-density buildings turn one broken machine into a queue of frustrated tenants inside 24 hours. Generic repair companies schedule around their own capacity — not your lease agreements.
The Visibility Problem · The Problem
You manage 300 units. You have no idea which appliances are about to fail.
Reactive maintenance is the most expensive kind. When a compressor fails after five years of ignored service intervals, you're not paying for a repair — you're paying for a replacement, a rental, and three weeks of tenant accommodations.
The Visibility Problem · The Resolution
Fleet-wide appliance health. Predictive service intervals. Before the failure, not after.
Every service visit updates your appliance manifest. Our system flags units approaching end-of-life and schedules preventive maintenance proactively. You get a quarterly fleet health report with replacement forecasts so capital planning isn't a surprise.
- Living appliance manifest updated after every visit
- Predictive alerts for units approaching service intervals
- Quarterly fleet health report with capital forecast
- Per-building and portfolio-wide health dashboard
Case Study · Meridian Property Group
14 buildings. 847 units.
One vendor. Full coverage.
Meridian Property Group consolidated from seven regional repair vendors to ApexDispatch across their entire Toronto portfolio. Twelve months later, these are the numbers.
"We used to spend the first hour of every Monday morning on vendor coordination calls. Now our maintenance coordinator handles everything through one number. The consolidated billing alone saved us 12 hours a month in accounting."
Marcus Webb
Director of Facilities · Meridian Property Group
Before ApexDispatch
After ApexDispatch
Ready to consolidate your vendor stack?
Portfolio assessments take 20 minutes. Consolidation takes one week.